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Customer: Department of Defense (DOD)
Contract Performance: Defense Messaging; Telecommunications
The Pentagon Telecommunication Center (PTC) is a 24/7 facility where all United
States messages are filtered and secured by scanning for content and format and
ultimately sent, in a prompt and efficient manner, to the proper recipients. In
2004, military personnel were deemed of greater use in the field where they are
trained to serve and protect, leaving a need to relieve the service branches of
their duty within the PTC. The government needed a team to ensure proper
delivery of our country’s secured messages across correct channels. The
government sought a more consolidated facility, an upgrade of present legacy
systems and ultimately an entire relocation of operations to a separate wing of
the Pentagon. The SGIS team provided the support in pursuit of this mission.
SGIS was critical in the successful completion of the relocation and is
providing ongoing support. This effort has shown great success in cutting
trouble tickets by 95%, immediately impacting efficiency of the facilitation of
message distribution. It has also been a success in saving our government
substantial funds in relieving our military of these duties, allowing them to
apply their skills to field projects making our country safer and more secure.
Customer: US Navy, US Marine Corps
Contract Performance: Navy Marine Corp Internet Program
This is one of the most ambitious and comprehensive technology upgrades ever
undertaken by the Federal Government. The Department of Defense contracted a
number of companies to help the Department of the Navy and the Marine Corps take
better advantage of internet technologies and improve efficiency by providing a
standard platform.
The effort required a variety of skills and expertise from a number of companies
in order to accomplish mission success. SGIS was called upon for systems and
software engineering as well as desktop and helpdesk support. SGIS has produced
significant results, allowing our customers to focus on their mission:
protecting our country, while we focus on improving the systems that help them
do their job.
Customer: Jet Propulsion Laboratory (JPL/ NASA)
Contract Performance: Technical and Logistical Support
When JPL was looking for a company to help pursue its vision of expanding the
limits of space exploration, they chose SGIS. SGIS holds a prime role on this
contract used by NASA to obtain the Scientific, Engineering, Logistics and
Software Development services required to achieve mission success.
The services required by this contract include Atmospheric Science Research,
Object Oriented Design, Space Physics Analysis, Lunar Experimentation, Database
Development, Systems Engineering, Quality Assurance, Network Security, Network
Administration, Applications Development and Helpdesk Support.
As a result of the work SGIS has performed, and continues to contribute to this
project, JPL has made a number of advancements in atmospheric research. We have
also enabled them to stay on course for the successful launch of their latest
Mars Rover while containing costs.
Customer: Department of Defense (DOD)
Contract Performance: Engineering Support and Technical Documentation
SGIS provides services in Subsystem Engineering, Systems Engineering, Structural
Analysis, Engineering Planning, Mechanical Design, Technical Writing and
Software and Hardware Engineering. SGIS employees utilized structural analysis
methods of metallics and advanced composite structures. Other skills utilized
during this project include using NASTRAN and PATRAN, evaluating structural
configurations, performing load path evaluations, performing fatigue analysis,
creating stress reports and supporting drawing release schedules. Other services
included supporting the modification and translation of UG 18 models and
associated loft into CATIA V. SGIS defined material and/or hardware requirements
and procurement schedules and coordinated the release and procurement schedules
for advance material requests. SGIS communicated schedules and incorporation
points to Materials Management, Procurement and other affected personnel and
systems, including loading of independent requirements. The SGIS team
coordinated with Procurement for supplier lead times and/or incorporation
affectivities and assisted Material Estimating in developing cost inputs. Other
tasks included preparing and disseminating plans and First Article schedules and
supporting drawing negotiations for new Programs. SGIS also acted as Material
focal point to various management boards, Integrated Product Teams (IPTs) and
Change Boards in communicating material/hardware information regarding
inventory, open orders and supplier status. As a result, the customer was able
to complete projects on time and within budget.
Customer: The State of Florida Department of Transportation (FDOT)
Contract Performance: Desktop Support
The FDOT contracted SGIS for desktop support and helpdesk professionals over
various levels of experience as part of a 4 year contract. The practices SGIS
put into place have streamlined the department’s capabilities. As a result of
this success the contract has expanded outside of the helpdesk to include .Net
programming and CBT development.
Customer: US Air Force, US Army, Defense Intelligence Agency
Contract Performance: Systems Engineering and Support; Network Engineering and
Support
SGIS was tasked with providing IT support in remote western region Air Force
Bases. Exceeding expectations by increasing productivity while containing costs,
SGIS quickly built upon their already stellar reputation. SGIS now provides
support in the areas of infrastructure engineering providing fiber optic
expertise, logistics, network engineering, helpdesk, systems administration,
software development and hardware support.
Customer: Intelligence Customer
Contract Performance: Applications Development, Systems Engineering, IT Support
SGIS was engaged by the customer to help fill gaps in the customer’s technical
capabilities. The customer was provided with Lotus Notes development support and
an analysis of functional business applications and design specifications for
functional areas. The client’s current software has been enhanced to reduce
operating time and improve efficiency. SGIS exceeded customer expectations and
have been honored with multiple awards recognizing their hard work, keen sense
of customer service and strong sense of duty towards the mission.
Customer: US Army
Contract Performance: Telecommunications Support
SGIS installs and terminates fiber optic and CAT5 cable for newly redesigned
government facilities. We also aided with the design and layout of these
installations by providing AutoCAD design services that complied with the best
practices of the client. The project is currently running on time and within
budget. When complete, these government facilities will be compliant with
current government and military standards.
Customer: The State of Florida Department of Transportation (FDOT)
Contract Performance: Engineering Research
SGIS was originally selected thanks to of our ability to provide data collection
services for Intelligent Transportation Systems (ITS). As a result of that
initial success, SGIS has also provided AutoCAD Design of ITS equipment and
assisted in the installation.
Customer: Department of Defense (DOD)
Contract Performance: Systems Engineering and Support; Networking
SGIS was awarded this contract to complete a wide range of network and security
support. We are responsible for providing a wide range of network and security
support, serving as the network project officer bringing in new connectivity,
working special projects and researching new technologies to better enhance the
network’s overall health. Other responsibilities of SGIS included performing
Windows/Lotus Notes Administration as well as troubleshooting and resolving
hardware, software and performance problems. SGIS created and maintained user
accounts and assigned proper accesses/privileges to all shared data directories
and Lotus Notes databases. The SGIS team performed computer systems engineering,
design and computer equipment integration as well as installing, configuring,
troubleshooting and supporting computer hardware, software and peripherals,
i.e., hard drives and network cards, external CD R/W drives, routers and
firewalls. SGIS assisted in Tier I, II and III support activities as required.
In addition, SGIS was responsible for external connectivity, applications and
system support including all hardware and software issues. SGIS collaborated via
Same Time, Lotus Notes and telephone or in person to identify and analyze
problems and testing of new hardware and software. The SGIS team also worked on
custom builds and ensured smooth, reliable operations of data visualizations,
video and multimedia equipment. As a result, SGIS improved customer efficiency
saving them a significant amount of money.
Customer: National Geospatial-Intelligence Agency (NGA)
Contract Performance: Systems Engineering and Administration; Network Support;
Database Administration
SGIS worked on this contract to provide UNIX and Windows Administration, Desktop
Support, Helpdesk Services, Network Engineering, Logistics Management, Project
Scheduling, Systems Engineering, Oracle Database Administration and Telephony
Deployment. SGIS was required to support a growing mission on a large
Information Technology outsourcing initiative. Our contribution has included
Database Administration, UNIX and Windows Administration, Data Center
Management, Desktop Support, Helpdesk Management, Integrated Logistics
Management and Telephony Deployment Services. SGIS reduced the number of
unsatisfied requirements to the government customer by 50%. By reducing the
number of unsatisfied requirements, SGIS has helped ensure that the Information
Systems supporting the NGA will continue to operate in a satisfactory manner.
Customer: Intelligence Customer
Contract Performance: Information Technology Support; Intelligence Analysis
The client contracted SGIS to help ensure our nation’s protection against terror
by supporting the intelligence community with high-level Intelligence Analysis
and full life cycle Data Analysis and Technological Support. SGIS provides
Operational Analysis to the field for the customer utilizing multiple, vast
intelligence databases and other sources. SGIS provides Documentation Analysis
of intelligence products, assuring proper dissemination information into
databases utilized by upper level decision makers. Our team ensures the most
accurate worldwide analysis using multi-source data collections and analytical
methods, secured at the highest level. The SGIS Data Analysts and Intelligence
Officers have been an integral part of an effort to collect intelligence and
create a powerful product used daily to brief the customer with up to the second
world-wide intelligence. That intelligence has assisted in ensuring the end
customer has received proper and precise information for counterintelligence and
counterterrorism efforts.
Customer: National Geospatial-Intelligence Agency (NGA)
Contract Performance: Systems Engineering and Network Support
SGIS was engaged to provide Windows and UNIX Administration, Systems
Engineering, Desktop Support, Independent Verification and Validation and Oracle
Database Administration. The SGIS team supporting the program has successfully
contributed the Windows portion of the CSA, a high profile NGA deliverable. SGIS
also installed and configured four E6900 Sun Servers that will eventually be the
prime repository for the NGA's data. SGIS actions and technical expertise lead
to the successful delivery of several critical NGA products.
Customer: Directorate of National Intelligence and Other Intelligence
Contract Performance: Intelligence Analysis
SGIS was chosen for this contract as a result of immediate availability of the
250 resources required to staff this contract as well as the presentation, by
SGIS, of a cost conscious plan that delivered within the government’s budget
expectations. The government needed these resources to support operations within
the National Counter Terrorism Center (NCTC). Overall, the purpose of this
contract is to facilitate the collection of information regarding terrorist
threats, store this information and share this information with various members
of the intelligence community. At contract award, the team delivered on the
government’s expectations by delivering 250 employees with clearance crossovers
and badging. This involved the facilitation and handling of clearance
documentation and brief scheduling. Once on site, the SGIS team quickly came up
to speed and met customer expectations by learning how to utilize the existing
information systems. As a result, the contract was fully staffed on day one and
the customer’s expectations were met. The government was able to fully staff and
roll-out a new group of individuals to further support counter-terrorism
initiatives within the NCTC, something that clearly bolsters security within our
country. The cost to the customer for these services was inline with the pricing
presented during the proposal stage.
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